Jaguar Land Rover India has enhanced its online purchase and service presence, creating a safe and convenient experience for customers. The company had earlier introduced online purchase with “findmeacar.in” for Jaguar and “findmeasuv.in” for Land Rover. It has now enhanced its offering by adding a comprehensive service suite on its websites, “jaguar.in” and “landrover.in”.
The two existing platforms have been enhanced to include comparison feature, online chat and click to call. When a customer decides to purchase a new car, they can choose to opt for a ready delivery vehicle or order one according to their requirement for delivery at a later date. Customers can also offer their existing vehicle for trade-in and get an estimated value if it meets Jaguar Land Rover India criteria.
For vehicle service, customers can log on to “jaguar.in” and “landrover.in” respectively, enter their vehicle details, select the type of service, a suitable date and time and retailer that is the most convenient. From there onwards, the customer will receive an e-mail from the retailer confirming the appointment and should the customer choose, can avail a contactless vehicle pickup and drop facility. The customer will then be updated about the work in progress via photos and videos on the Electronic Vehicle Health Checkup on their e-mail. On completion of work an e-invoice will be shared with the customer and the customer can pay online and receive the car in the same contactless manner.