Volkswagen has now announced initiatives like free road side assistance, extended support and services, to its dealers and customers in these cities. A team of experienced professionals at Volkswagen are working round the clock to ensure quality and timely service, and bring the situation back to normal at the earliest.
Customers from Mumbai, Navi Mumbai and Thane can avail free road side assistance by calling the toll free numbers 1800 102 1155/ 1800 419 1155. Under road-side assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. The company has also issued flood-repair guidelines across dealerships for a standardized repair approach, and has geared-up technical support staff and parts supply chain in the region.
All affected customer vehicles will be provided with support on service repair bill along with Volkswagen dealers and vendor partners. Interior Germ Kleen treatments can also be availed at discounted rates in addition to free AC disinfectant services by all the customers.